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Passenger guide

City airport terminal

  • Terminal User Instructions
  • Boarding Procedure
  • KTX Airport Limousine Bus
  • FAQ
Airlines available for check-in services
Airlines available for check-in services
Airline Phone Check-in counter Airline code
Korean Air

대한항공.PNG

1588-2001 3, 4  KE
T'way Air

티웨이항공.PNG

1688-8686 5 TW
Jeju Air

제주항공.PNG

1599-1500 7 7C
Eastar Jet

이스타항공.PNG

1544-0080 9 ZE
Jin Air

진에어_로고.png

1600-6200 11 LJ
Asiana Airlines 아시아나항공 1588-8000 13, 14 OZ
Boarding procedure (check-in)
  • Available hours: 07:00 ∼ 16:00 (all airlines)
  • Check-in deadline: 3 hours before departure (3 hours and 20 minutes before departure for Korean Air)
    ※ Example: If your flight departs from Incheon International Airport at 18:00, please check-in between 06:00 and 15:00 on the day of your departure. Make sure to arrive at the terminal 20 to 30 minutes earlier than your desired check-in time to allow for the time it takes to process your check-in

※ Warning for codeshare flight passengers

Code Share: Multiple airlines servicing a route together by sharing seats on the same flight.

  • Check-in service is available if the codeshare flight is operated by the following airlines:
    Korean Air, Asiana, T’way, Air Seoul, Jin Air, Eastar Jet
  • Check-in is available for passengers using Jeju Air with tickets issued by Hahn Air.
    ※ For inquiries on check-in issues: Railway Customer Center 1544-7788/1588-7788 (06:00-22:00)
  • Baggage consignment: Baggage checked in at Gwangmyeong Station City Airport Terminal can be picked up at your destination airport, not at Incheon International Airport.
※Warning
1) If another person asks you to transport his/her luggage, be sure to decline such request as transporting another person’s luggage is a violation of the Aviation Security Act.
2) Please carry valuables (e.g. cameras, etc.) and fragile items (e.g. porcelain, etc.) with you into the cabin.
3) Passengers requiring assistance (e.g. unaccompanied minors, passengers in wheelchairs, and “Family Care Service” passengers, etc.) cannot check-in at the City Airport Terminal.
4) Passengers using chartered flights cannot check-in at the City Airport Terminal.
5) Ticketing services are not available at the City Airport Terminal.
6) Group check-ins take more time than regular check-ins. Please arrive 30 minutes before your desired check-in time or check-in deadline.
7) Special baggage items (e.g. pets, large baggage, sports equipment such as golf clubs, musical instruments, etc.) cannot be checked in at the City Airport Terminal.

- Cabin baggage and checked baggage allowance: Baggage rules are different for each airline, flight route, seat class, and fare. Please check with your airline in advance.

Immigration process
  • Available hours: 07:00∼19:00
  • Required documents: Flight ticket, passport
  • Immigration process: Passengers who have completed their boarding procedures at Gwangmyeong Station City Airport Terminal can go through immigration at the Immigration Office operated by the Ministry of Justice.
    ※ If you are unable to leave the country due to personal reasons after going through immigration, be sure to report to the Incheon International Airport Immigration Office or the City Airport Terminal Immigration Office on the day of your original departure.
Gwangmyeong Station City Airport Terminal Map

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Dedicated gate at Incheon International Airport
  • Eligibility: Passengers who have checked in at the Gwangmyeong Station City Airport Terminal
  • Location of the dedicated gate at Incheon International Airport
Airport map
Dedicated gate at the departure hall (2~5) on 3F of Incheon International Airport Passenger Terminal 1 Dedicated gate at the departure hall (1~2) on 3F of Incheon International Airport Passenger Terminal 2

※Click for a larger image.